Forward-deployed builder · Ahmedabad

Nishant Jha.
I turn messy problems into working systems.

I work beside the teams who feel the problem, then design, build, and help roll out the fix. My work spans AI adoption, automation, business intelligence, and the processes that make a solution stick.

See the proof Download résumé

Currently at CallHippo·Ahmedabad, India

Profile / 01

Find it.
Build it.
Make it useful.

↘

Current field note

From a rough brief to a usable workflow.

Across business and engineering

Case studies17 across product & operations

How I workDiscover → build → adopt

0124h → 30m

Eligible access turnaround

0295%

Fewer lock collisions

0325%

CSAT improvement

04100+

New hires supported

01 / ABOUT

Close to the problem.
Close to the build.

I'm a Founder's Office operator with a builder's instinct. I get into the workflow, talk to the people doing the work, trace the data, and turn an unclear request into something a team can use.

I use Claude Code and Codex to build quickly, while owning the requirements, architecture, integrations, and pre-deployment checks. I stay close to adoption, exceptions, ownership, and handover so the result works in daily use.

Read the full résumé ↗

02 / SELECTED WORK

Useful change,
built end to end.

Four examples of how I turn friction into a working tool, a clearer decision, or a process a team can trust.

CASE / 01Up to 24h → max 30m

Internal operations system

GitLab Access Automation

A validation and provisioning workflow that turns repository-access requests into an auditable, mostly automatic process.

Google Apps ScriptAPI integrationsProcess design

CASE / 02Jev AI + human review

Early Jev AI use case

Lead Cleanup

An early Jev AI use case that turns messy contact exports into reviewed, outreach-ready leads while keeping decisions explainable.

Jev AICSV and XLSXPolicy rules

CASE / 03Cited answers

Source-backed company answers

Ask CallHippo

A way for colleagues to find answers to routine company questions with a source they can check.

Knowledge baseSource citationsInternal search

CASE / 04Measured joins + review

Client meeting audit and reviewer dashboard

Sales Meeting Punctuality

Shows whether a salesperson joined a client meeting on time using measured join evidence, with uncertain cases sent for review.

Apps ScriptCalendar and MeetGoogle Sheets

MORE WORK

More ways I've put ideas to work.

Products, internal systems, research, and decision tools. Each links to the problem, approach, and outcome.

AI resume builder & Master Profiles

MakeCV — FlowCreate

An AI-assisted resume and cover-letter workspace with ATS-focused templates, reusable Master Profiles, and multi-format export.

Media discovery platform

StreamFree

A responsive movie, television, and anime discovery experience with resilient player orchestration.

Caption-aware transcript tool

YT Transcriber

A browser-first utility that turns available YouTube caption tracks into searchable, timestamped text and exportable files.

Cross-platform telemetry utility

Claude Usage Uploader

A zero-dependency desktop utility that collects usage telemetry and reliably syncs it for team visibility.

AI-driven web application

My Fitness Blueprint

A personal fitness-planning workspace for goals, workouts, progress, and data-informed adjustments.

Leadership visibility system

Operations Insights Dashboard

A real-time operating pulse that brings workload, delivery, and risk signals into one leadership view.

Internal procurement platform

CallHippo Purchase Management

A pre-launch workflow for purchase requests, quotes, approvals, orders, receipts, invoices, and payment tracking.

Right-sized AI access

AI Licence Tiering

A review process for matching paid AI access to the work people actually need to do.

Repeatable software assessment

Software Utilization Toolkit

A reusable toolkit for asking whether a software product delivers enough value for its cost.

Market research into reviewable options

Pricing Leverage Decision Model

A model that keeps observed pricing patterns separate from ideas under consideration.

Reporting inventory and build plan

Reports Automation Audit

An audit of recurring reports to decide which should be retained, retired, or considered for automation.

Launch dependency research

US VoIP Carrier Licensing Roadmap

A research roadmap that helps a team plan the sequence of work for a proposed voice offering.

Reusing control evidence

Multi-Framework Compliance Workbook

A workbook for spotting when different compliance frameworks ask for similar evidence.

03 / EXPERIENCE

A career built around useful change.

Operations gave me the context; building gave me a way to remove the friction I could see.

Now01

CallHippo

Executive, Founder's Office

Work with leadership and technical teams to frame problems, build internal systems, and help teams adopt them.

Previous02

Sigma Solve

Executive Assistant to CEO

Built leadership reporting, operating rhythms, dashboards, process improvements, and cross-functional automations.

2024—2503

Vagaro Technologies

IT Trainer

Delivered product training and documentation while supporting SDLC coordination and team mentoring.

2020—2404

TTEC India

Customer Support Representative & SME

Improved support processes and enabled onboarding, software adoption, and subject-matter excellence.

04 / FIELD KIT

How I turn intent
into execution.

Fast delivery matters when the result is useful in the real workflow.

01 / DISCOVER

Find the real bottleneck

Work with users and leaders to map the decision, the data, and where the current process fails.

02 / BUILD

Ship the smallest useful system

Build an app, automation, dashboard, or decision model that answers the business question.

03 / ADOPT

Make it part of the work

Handle exceptions, document ownership, and refine the tool from what people actually see.

Operating strengths

Problem discovery and requirements
End-to-end, AI-assisted product delivery
Safe AI adoption and automation
Data analysis and decision dashboards
Process design, SOPs, and handover
Deployment, integrations, and release checks

Credentials

Microsoft Azure Fundamentals (AZ-900)
CNSS Certified Network Security Specialist
Six Sigma Yellow Belt
SQL: Database Fundamentals
Full Stack & Front-End Development
Bachelor of Computer Application

05 / NEXT FIELD NOTE

Need someone who can
find it and build it?

I'm interested in roles where business context, practical engineering, and fast learning meet. Tell me what needs to change.

Start a conversation ↗LinkedIn ↗

Nishant Jha.I turn messy problems into working systems.

Find it.Build it.Make it useful.