Executive operations · AI automation · digital products

I turn ambitious ideas into clear, useful systems.

I'm Nishant Jha, an Executive in the Founder's Office at CallHippo. I work across leadership, operations, engineering, and delivery to move important work from ambiguity to execution.

Currently at CallHippoAhmedabad, India · open to thoughtful collaborations
24h -> 30meligible GitLab access turnaround
95%fewer Apps Script lock collisions
25%CSAT improvement through process standardization
100+new hires supported through onboarding

01 / THE THROUGH-LINE

Make the complex move.

My work sits at the intersection of executive leverage and hands-on building. I translate requirements into operating rhythms, dashboards, automations, and products that make the next decision easier.

Whether it is a leadership initiative, a cross-functional process, or a product I am building end to end, I care about the details that turn a promising idea into dependable daily use.

02 / SELECTED WORK

Things I've built.

A mix of operating systems, internal tools, and products designed from the ground up.

03 / EXPERIENCE

Close to the work.

Roles shaped by ownership, coordination, and the habit of leaving systems clearer than I found them.

Current

Executive, Founder's Office

CallHippo

Current role in the Founder's Office. Public scope details are intentionally limited to approved information.

Previous role

Executive Assistant to CEO | Founder's Office & Business Operations

Sigma Solve

Requirements, leadership reporting, operational dashboards, process improvement, and automation across teams.

Dec 2024 - Apr 2025

IT Trainer

Vagaro Technologies

Product training, documentation, SDLC coordination, and team mentoring.

Aug 2020 - Feb 2024

Customer Support Representative & SME

TTEC India

Support process improvement, onboarding, software enablement, and subject-matter expertise.

04 / HOW I WORK

01

See the system

Map the people, decisions, dependencies, and friction before proposing a fix.

02

Build the bridge

Connect tools and teams with automation that is documented, observable, and easy to hand over.

03

Make it last

Measure the outcome, close the loop, and leave behind a process people can trust.

OPERATING STRENGTHS

  • Executive operations and decision support
  • Requirements gathering and stakeholder alignment
  • Process standardization, SOPs, and SOWs
  • Node.js automation and API integrations
  • Google Apps Script, Sheets, and dashboards
  • Asana, Google Workspace, SQL, Claude AI, and ChatGPT

CREDENTIALS

  • Microsoft Azure Fundamentals (AZ-900)
  • ICSI | CNSS Certified Network Security Specialist
  • Six Sigma Yellow Belt
  • SQL: Database Fundamentals
  • Full Stack & Front-End Web Development
  • Bachelor of Computer Application (BCA)

05 / NEXT STEP

Have a messy problem
worth solving?

Let's talk